Pearson Qualifications

Summary
Description
Qualification:
Health and Social Care

Level: 3

Hours: 315-447

Related jobs:
Health & Social Care
(find available jobs here)

 

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This qualification is ideal if you are working as an experienced care worker in health and social care or you are volunteering in a similar setting. The qualification will confirm competence for roles such as:

  • Senior care assistants/support workers/key workers in residential settings, domiciliary services, day services
  • Senior healthcare assistants / support workers in community care, primary care, and acute health environments
  • Senior support workers in supported living projects
  • Community-based senior care assistants/ support workers/key workers, including those working in specialist areas eg dementia, learning disabilities
  • Personal assistants employed directly by the individual they support or their families
  • Emerging new types of workers & multidisciplinary health roles crossing traditional service barriers and delivery models

Qualification:
Supporting Teaching and Learning in Schools

Level: 3

Hours: 80

 
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This qualification can extend knowledge and understanding of work in the Supporting Teaching and Learning sector. It is suitable for those wishing to change career or move into a particular area of employment following a career break. This qualification lead to job roles such as:

  • Teaching and classroom assistant
  • Learning support assistant
  • Additional needs assistant
  • Pastoral/welfare support assistant
  • Bilingual support assistant
  • Foundation stage assistant
  • Learning guide and coach
  • Induction mentor
  • Team leader

Learners who achieve the Level 3 Certificate in Supporting Teaching and Learning in Schools could progress onto other teaching qualification such as: Pearson BTEC Level 4 Certificate in Education and Training (601/1238/4) or specialise their skills and progress to the Pearson Edexcel Level 3 Diploma in Specialist Support for Teaching and Learning in Schools (501/1208/9)

 

Qualification:
Business Administration

Level: 3

Hours: 128-201

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The course is designed to give you the knowledge and skills you will need to work in a business administration role and to develop your expertise within the role in areas such as business communication, administration, delivering presentations and presenting business data.

This Level 3 Diploma in Business Administration Qualification is designed for learners who are working, or would like to work, in a business administration role within any sector or industry. It’s ideal for those who are new to the role or who’ve been working at that level for a short period of time.

Fully qualified business administrators can earn from £21,000 a year. Source: National Careers Service

Qualification:
Business Administration

Level: 4

Hours: 136-173

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The course is designed to give you the knowledge and skills you will need to work in a business administration role and to develop your expertise within the role in areas such as business communication, administration, delivering presentations and presenting business data.

This Level 4 Diploma in Business Administration Qualification is designed for learners who are working, or would like to work, in a business administration role within any sector or industry. It’s ideal for those who are new to the role or who’ve been working at that level for a short period of time.

Qualification:

Customer Sevice

Level: 2

Hours: 289-373

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The Pearson BTEC Level 2 Diploma in Customer Service has been designed for learners’ to demonstrate a broad set of skills when carrying out customer service related tasks and to develop learners’ understanding of the principles that underpin working in a customer service role including understanding customers and employers. Furthermore it provides the opportunity for learners’ to enhance skills development in areas such as communication, resolving problems, analysing feedback and introduces emerging trends such as using social media to deliver customer service and real-time online customer service support.
Learners who have achieved this qualification could progress to an Advanced Apprenticeship in Customer Service or directly into employment in potential job roles such as:
  • Customer Service Operator
  • Help Desk Operative
  • Customer Service Assistant Customer Service and Sales Support
  • Call Centre Advisor
This qualification is also designed to support learners to progress into further learning at Level 3, for example a Pearson Level 3 BTEC Diploma in Customer Service. Level 3 qualifications in this sector are designed for learners to demonstrate a practised set of skills when carrying out customer service operations including managing performance improvements in service delivery, customer satisfaction, customer loyalty and customer reliability.

 

Qualification:

Customer Sevice

Level: 3

Hours: 289-373

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The Pearson BTEC Level 3 Diploma in Customer Service (QCF) has been designed for learners’ to demonstrate a practiced set of skills when carrying out customer service operations including managing performance improvements in service delivery, customer satisfaction, customer loyalty and reliability. It develops learners’ knowledge and understanding of the principles that underpin working in a customer service environment including understanding customer retention and the principles of business.
Learners could progress on to a Level 4 qualification in customer service which is designed for learners’ to demonstrate a practiced and complex set of skills including leading and managing a range of defined customer service operations.
Potential job roles for those working towards this qualification are:
  • Customer Service Supervisor/Team Leader
  • Customer Relationship Manager
  • Call Centre Advisor
  • Customer Service Manager
  • Events Co-ordinator
  • Client Services Officer
Qualification:

Employability: Work skills

Level: 2

Hours: 45

 

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The Level 2 Awards in WorkSkills help learners to improve their understanding and application of work-based skills.

These qualifications have been developed to ensure that the knowledge, skills and understanding they provide are relevant, current and useful for learners and potential employers.
Qualification objectivesThe qualifications have been designed to:
  • support employability
  • develop personal skills for leadership
  • set and meet targets at work
  • solve work-related problems
Learners have the opportunity to follow a flexible course and achieve a nationally recognised Entry Level vocationally-related qualification.
On completion of these qualification, learners have the opportunity to progress to related general and/or vocational qualifications, or employment in a particular vocational sector.

Functional Skills:

English

Level: 1 & 2

Hours: 45

 

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Functional Skills English qualifications are designed to give learners the skills to operate confidently, effectively and independently in education, work and everyday life. They have been created in response to employers’ perceptions that many learners are not achieving a sufficiently firm grounding in the basics.
Qualification objectives

The aims of these qualifications are to develop learner understanding and skills in:

Level 1

  • Speaking, Listening and Communication – take full part in formal and informal discussions and exchanges that include unfamiliar subjects.
  • Reading – read and understand a range of straightforward texts.
  • Writing – write a range of texts to communicate information, ideas and opinions using formats and styles suitable for their purpose and audience.
Level 2
  • Speaking, Listening and Communication – make a range of contributions to discussions in a range of contexts, including those that are unfamiliar, and make effective presentations.
  • Reading – select, read, understand and compare texts and use them to gather information, ideas, arguments and opinions.
  • Writing – write a range of texts, including extended written documents communication information, ideas and opinions, effectively and persuasively.
Functional Skills:

Mathematics

Level: 1 & 2

Hours: 45

 

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Functional Skills Mathematics qualifications are designed to give learners the skills to operate confidently, effectively and independently in education, work and everyday life. They have been created in response to employers’ perceptions that many learners are not achieving a sufficiently firm grounding in the basics.
Qualification objectives

The aims of these qualifications are to develop learner understanding and skills in:

  • Representing – selecting the mathematics and information to model a situation.
  • Analysing – processing and using mathematics.
  • Interpreting – interpreting and communication the results of the analysis.
Functional Skills:

Information and Communication Technology

Level: 1 & 2

Hours: 45

 

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Functional Skills Information and Communication Technology (ICT) qualifications are designed to give learners the skills to operate confidently, effectively and independently in education, work and everyday life. They have been created in response to employers’ perceptions that many learners are not achieving a sufficiently firm grounding in the basics.
Qualification objectives
The aims of these qualifications are to develop learner understanding and skills in:
  • using ICT
  • finding and selecting information
  • developing, presenting and communicating information.
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